FAQs

We are constantly working to ensure your satisfaction by offering the best products and making sure all your questions are answered. If you have any more questions or concerns, please feel free to contact us via email at: info@sevenpixelsgear.com or IG direct message: @sevenpixels.gear

 

What is the quality like?

All our products are made with high-quality, strong fabric (cotton/polyester blend). We make sure the products are long-lasting. It won’t shrink, and it won’t break when stretched.

 

How do I wash and care for my Seven Pixels clothes?

We recommend that you wash your clothes with warm water (40°C or 105°F), don’t dry clean, and use bleach as needed. For tumble drying, use medium heat. For ironing or steaming, use low heat.

 

How do I track my order?

Your tracking number(s) will be provided to you by email once all of your items have been shipped.

 

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure your information, please consult our privacy policy.

 

Can I cancel an order?

Cancellation of an order is possible if it’s made within 24 hours of purchase. Send us an email within 24 hours, and we will issue you a full refund. All refunds will reflect in your account 24-48 hours after being issued.

We do not issue refunds once the order is in the process of creation or shipment. However, if your order has arrived, you may submit a return or refund request to our email: info@sevenpixelsgear.com, and we will be there to guide you through this.

 

Thank you for trusting Seven Pixels! We are here to support your gaming lifestyle and enhance your gaming experience. Please feel free to reach out at any time; we won’t rest until you are 100% satisfied!